After a flight with a dog or cat, the onward journey should be easy: collect your luggage, leave the terminal and travel straight home. A pre-booked transfer avoids long walks to the station, waiting at taxi ranks and unnecessary stress for your animal.
Enter the flight number when booking
For a pick-up at BER, the flight number is important. It helps to match the journey to your arrival. Also provide the destination address, the number of travellers, dog or cat, the size of the transport crate, the amount of luggage and any special notes about the journey.
The exact pick-up details and the meeting point are given in the booking confirmation.
Collect your luggage first, then head to the meeting point
After landing, passport control, baggage reclaim and the walk through the terminal often follow. Only head to the meeting point once you are fully ready with your animal, crate and luggage.
The driver does not wait in the arrivals area or at baggage reclaim. Use the meeting point stated in the confirmation. This avoids unnecessary searching.
Choose the right vehicle size
A pet, a crate and two suitcases need more space than many travellers reckon. With a large dog, a large crate or several people, a minivan is often more sensible than a car. The right order is: plan for the pet and crate, add the luggage, account for the number of people, select the vehicle class.
After the flight: calm and short distances
After a longer trip, your animal above all needs a calm transition. Keep the crate closed until you are safely in the vehicle. Where possible, a dog needs a brief opportunity to relieve itself before the journey begins.
Don't plan additional stops if they are not necessary. The direct journey from BER home is usually the simplest solution for animal and travellers alike.
Frequently asked questions
Where do I meet the driver at BER? The exact meeting point is given in the booking confirmation.
What happens if the flight is delayed? The applicable waiting conditions and notes on the flight number are shown during the booking process and in the confirmation.
Can a large dog travel after landing? That depends on the crate, the size of the dog, the luggage and vehicle availability. Everything must be stated when booking.